FAQ — Dirty French Girl · Handmade Jewellery Toulouse
Everything you need to know
Orders, deliveries, materials, grillz — if you can't find the answer here, write to us at info@dirtyfrenchgirl.com
Dirty French Girl is a small brand dedicated to reducing waste by maintaining limited stock.
If your order is available in our boutique, it will be shipped within 2 to 3 business days.
For items made to order, please allow approximately two weeks for shipping.
Designed by Chloe Jeanne Mellen (Dirty French Girl), each piece blends traditional artistry with modern techniques.
The process begins with a hand-drawn sketch, which Chloe translates into reality using the most suitable method.
A mould is then created to cast the design using the classic lost-wax technique.
We are committed to responsible sourcing, utilizing either recycled sterling silver or newly acquired sustainable metal from SAAMP (Association for the Sustainable Production of Precious Metals).
We also offer professional flash plating services.
Although strong, silver and gold are not indestructible. Please care for your jewellery to keep it beautiful.
Silver will scratch and dull over time. To restore its shine, we recommend using a polishing cloth.
For deeper cleaning, you can use silver cleaners (note: this will remove oxidation).
You can also clean your jewellery with warm water, dish soap and a soft toothbrush.
Toothpaste can also be used but is more abrasive.
Avoid contact with sweat, lotions, perfumes and chemicals. Remove jewellery before showering, exercising or swimming.
Chlorinated pools can turn silver black instantly.
If needed, contact us at info@dirtyfrenchgirl.com for polishing.
Yes, anything and everything is possible.
Simply send us an email at info@dirtyfrenchgirl.com to discuss your project.
You can visit the shop from Tuesday to Saturday, between 12pm and 7pm, to discover the collections.
For grillz, it is best to email info@dirtyfrenchgirl.com or send a DM on Instagram (@dirtyfrenchgirlbijoux) to book an appointment.